Leasing Consultant

Overview of Job Description

North American Properties is seeking a Leasing Consultant to fulfill leasing and customer service needs at our five downtown communities.  The exciting and fast paced environment demands high levels of sophistication and energy for this full-time position. This is a unique opportunity to participate in a lease up while also gaining multi-site experience.

Duties and Responsibilities

In order to perform daily duties and responsibilities, the Leasing Consultant must:

The primary responsibilities of the Leasing Consultant will include:

• Serving as the primary contact for residents and prospective residents
• Performing all marketing and leasing activities
• Learning and adhering to Fair Housing laws
• Applying the property’s Lease Agreement and Rent and Policy Schedule to all transactions
• Implementing sales and customer service strategies outlined in the NAP Way training.
• Touring apartments and community amenities with prospective residents
• Maintaining targeted occupancy
• Generating sales leads via internet listings, social media, and community outreach
• Building and maintaining resident relations
• Coordinating resident activities
• Accurate and timely reporting of all daily leasing activity
• Managing and following up with all resident and lead information through a variety of technological tools including databases, Microsoft Excel, and Microsoft Word
• Preparing and presenting all lease contracts and related documents
• Properly opening, closing, and keeping the leasing office stocked to be prepared for visitors
• Inspecting leased apartments prior to move-in and reporting potential issues to the manager and/or maintenance team
• Inspecting models, amenities, and tour path daily to identify, correct, and/or report issues
• Gaining expert area knowledge to include property, floor plans, availability, competitors, surrounding community, and local businesses/attractions
• Demonstrating company values at all times
• Completing additional duties or task assigned by the manager

The ideal candidate must demonstrate:

• Outstanding customer service and communication skills
• Highly-developed interpersonal skills
• Self-confidence and poise
• Positive attitude and outgoing personality
• Exceptional organizational and multi-tasking skills
• Strong drive to succeed
• Dependable, strong work ethic
• Ability to work weekends

Qualifications and Requirements

• High school diploma or equivalent
• Valid driver’s license
• Dependable transportation
• Successful sales or customer service related background

Compensation and Benefits

North American Properties’ Leasing Consultant position will include an excellent benefit package that includes medical, dental, life, and 401(k). It will provide a competitive salary based on the candidate’s experience.

About North American Properties

What makes a place great? North American Properties believes that it all comes down to connections—people to each other; cities to their souls; partners to opportunities; and individuals to experiences that move them.

We believe that by fulfilling people’s desire for connectedness, we’re creating happier places and experiences that in turn become more successful environments, more vibrant communities, and ultimately, a better world. Since 1954, we’ve balanced a well-capitalized approach and a keen focus on successful execution with a willingness to question conventional wisdom, reimagining and expanding the possibilities for more than $5 billion of assets across the US.

Whether developing multifamily, mixed-use, office, student housing, hotel, or retail environments, we’re driven to deliver more valuable, meaningful real estate that transforms, inspires, delights, and succeeds by connecting us all with what matters most.

Interested candidates should forward their resume and cover letter to careers@naproperties.com with Leasing Consultant in the subject line.

We look forward to hearing from you!