Senior Vice President of Property Operations, NAP Atlanta
Aniela Respress has dedicated her career to the hospitality industry, serving guests in luxury destinations around the world with five-star service. As Senior Vice President of Property Operations, Aniela applies her experience to North American Properties’ $5 billion mixed-use development pipeline, which includes: Avalon in Alpharetta, Georgia; Colony Square in Midtown Atlanta; Avenue of East Cobb in Marietta; The Forum in Peachtree Corners; Birkdale Village in Charlotte, North Carolina; Newport on the Levee in Newport, Kentucky; Ridge Hill in New York and Riverton in Sayreville, New Jersey.
Aniela runs each NAP property like a world-class resort and is responsible for exceptional day-to-day execution of property operations. Under her leadership, every property-level team member, from maintenance, to security, to Concierge, undergoes extensive hospitality training to ensure consistent delivery of elevated guest experiences. On a given day, these experiences might include arranging marriage proposals, surprise parties, corporate happy hours, wine-filled shopping sprees and more.
Aniela joined NAP in 2015 as Assistant General Manager at Avalon and was quickly promoted to General Manager the following year. She took on her current position in 2019. Stemming from her experience at Avalon, Aniela also serves as a Board Member of the Alpharetta Convention and Visitors Bureau.
She believes that engaging with employees and giving them the right tools to succeed creates a wonderful environment in which both guests and colleagues thrive. She empowers individuals to contribute to the guest experience and is always one of the first to recognize a job well done.
Aniela began her career in 1997 at the Fairmont Hotel in Hamburg, Germany where she trained as an apprentice in hotel management. She then moved to Munich and oversaw housekeeping operations at the Mandarin Oriental Hotel. Since then, Aniela has worked in some of the most globally renowned hotels, including the Four Seasons Hotel Hampshire in the United Kingdom and the Emirates Palace Hotel in Abu Dhabi, UAE. In 2006, Aniela moved to Atlanta and joined the Four Seasons Hotel as assistant director of housekeeping, working her way up to front office manager. Under her leadership, the Four Seasons Hotel in Atlanta received the coveted “Five Star Award” from Forbes and the “Five Diamond Award” from AAA.