Order Fulfillment Specialist

Overview of Job Description

The Order Fulfillment Specialist is responsible for picking B2B and DTC customer orders and preparing for shipment, inspecting inbound and outbound orders to ensure they are accurate and free of damage, and performing general work upkeep and housekeeping duties to ensure a safe, clean and orderly work environment. The Order Fulfillment Specialist is a full-time position and paid on an hourly basis in adherence with company quotas. Current work hours are Monday thru Friday 8:00AM to 4:30PM +/- and may require some weekends. Company may adjust work hours to 10 hours per day Monday – Thursday with shorter days on Friday. Eleeo Brands works out of a distribution center and is located in Cincinnati, OH.

Duties and Responsibilities

In order to perform daily duties and responsibilities, the Order Fulfillment Specialist must:

• Pick and prepare B2B customer orders according to pick sheet and routing guide and/or work instruction (correct item, quantity, specification)
• Pick and prepare Amazon third party fulfillment inventory supply according to work instruction (correct item, quantity and specification)
  • Includes assembly and labeling as detailed by work instruction
• Pick and prepare DTC (direct to consumer) orders according to pick sheet and work instruction
• Responsible for shipping any and all outgoing products
  • This includes using various websites and / or computer software such as Amazon Seller Central, UPS, Fedex, and / or Shipstation
• Limited volume may include International paperwork, hazardous ingredients, or additional forms
• Scan all picked items/orders into the inventory management system (Netsuite/RF Smart and/or other customer specific software)
• Identify incorrect items/orders and immediately correct and notify supervisor
• Maintain a knowledge of all products carried by Eleeo Brands
• Communicate warehouse issues to Supervisor / Manager (e.g.: Misplaced products, products missing bin locations, unlabeled product, inventory discrepancies etc)
• Foster a positive culture in the warehouse and throughout the company
• Perform other duties as instructed by Warehouse Manager, Director of Operations and other company leadership
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job; Duties, responsibilities and activities may change at any time with or without notice

Qualifications and Requirements

• Ability to communicate effectively
• Organizational skills and high attention to detail
• High School Diploma or GED required
• 1-2 years experience in shipping or receiving or related warehouse positions preferred
• Ability to work alone as well as in small teams and/or groups
• Ability to lift heavy packages up to 60lbs throughout a minimum of an 8 hour day
• A preference for proficiency with email platforms and basic software (Google docs, Word, Excel)
• Ability to prepare necessary paperwork and documents, as well as read, sort, and verify packages
• Basic mathematical skills, basic reading skills

Working Conditions and Physical Effort:

• Moderate physical activity; Requires handling of average-weight objects up to 60 pounds, standing, sitting and/or walking for more than eight hours per day
• Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors/fragrances, and/or loud noises
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Ability to tolerate conditions associated with no air conditioning
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job; Duties, responsibilities and activities may change at any time with or without notice

Compensation and Benefits

The Manager, Tax position will include an excellent benefits package that includes medical, dental, life, and 401(k). It will provide a competitive salary based on the candidate’s experience.

About North American Properties

ӗleeo brands is a household of thoughtful, high-quality, family-focused health & wellness brands that ensure a healthier, happier life is always within reach.  We are seeking Order Fulfillment Specialists for our Operations Team.

Interested candidates should forward their resume and references to careers@eleeobrands.com with Order Fulfillment Specialist in the subject line.

We look forward to hearing from you!